Resume Overview

Current

  • Aetna Health Insurance
    Design conversational content for a customer facing virtual assistant.

    September 2022 - Present

  • CVS Health
    Designed conversational UX for a consumer facing pharmacy virtual assistant.

    July 2021 - September 2022 (1 year 3 months)

Mid-career

  • Amazon
    Released first Spanish speaking Alexa technology in 4 key markets.

    December 2019 - July 2021 (1 year 8 months)

  • Amazon
    Assisted management teams in opening an oversees office through managing onboarding material updates and monitoring new hire progress.

    July 2018 - December 2019 (1 year 6 months)

Early Career

  • University of Illinois Springfield

    I taught Spanish Linguistics courses, managed adjunct faculty and coordinated teaching schedules for the modern languages department.

    August 2017 - July 2018 (1 year)

  • Illinois Institute of Technology
    Coordinated and developed a pilot program serving first-year MDes international students in Chicago, IL

    August 2014 - December 2016 (2 years 5 months)

  • Purdue University Northwest
    Taught English to international students in Hammond Indiana.

    August 2011 - May 2015 (3 years 10 months)